Shipping & Returns Policy
Shipping Policy
Shipping costs £3.95 (2-3 working day delivery service)
Orders over £40 – Free Economy Shipping (3-5 working day delivery service)
If you outside of the UK and require International shipping, please contact us at info@jerkcentre.com
Please include your contact details, address details and your full order requirements. We can then easily issue you with a quote to your destination.
Please note that we are NOT liable for any import taxes or duty fees.
We aim for all orders to be shipped within 48 hours, Monday – Friday 8am – 5pm. Orders placed after 2pm will usually be shipped on the next working day. Due to large numbers of orders over the weekend, orders may take 48 or even 72 hours to despatch at the start of the week.
Please email/message if you need a priority despatch.
We use FedEx & Royal Mail to deliver our orders. A tracking number is provided by the shipping carrier and we will update your order with the tracking information.
If an item goes out of stock, we will contact you to check if you are happy to wait for the full order to be ready or whether you would prefer a refund.
Returns, Refunds & Exchanges Policy
Returns are at your own cost. Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 14 days of your purchase.
1. Please email info@jerkcentre.com to request a refund.
2. Mail your returned item to:
Jerk Centre, 2 East Cross Street, Kirton Lindsey, Lincolnshire DN21 4DT
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Items can not be returned if they have been opened.
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
